If for any reason you are not satisfied with our service we want to hear from you. You can reach us by calling 07931 737 322, email email@example.com (please use URGENT in the subject line). We value your feedback and want to understand why you are not happy.
If you are still struggling or have any questions regarding how to place an order, please phone us on 07931 737 322 between 8.30 am and 5pm Monday to Friday and they will talk you through the personalisation process.
You can change (or cancel) your order as long as it hasn't already been printed. Please bear in mind as soon as you make a payment our suppliers are under strict guidelines to get orders processed and dispatched as quickly as possible. Please contact us on 07931 737 322 to find out if the order has been produced. If you do wish to cancel the order, we can hopefully stop the order from being dispatched. If it's been made we won't be able to provide a refund. If it hasn't been made yet, we will email you a voucher to be used on your next purchase.